
Policies
Data Protection and Privacy Policy
The privacy and security of your personal information is extremely important to us. Our Privacy Policy explains how we protect and manage any personal data which you share with us and that we hold about you, including how we collect, process, protect and share that data.
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​Safeguarding Policy
​​We are committed to creating and maintaining a safe and positive environment for all. We accept our responsibility to assist in the welfare of all people and to safeguard them from poor practice, abuse and bullying. As many of our beneficiaries are elderly, our Safeguarding Policy is specifically aimed at safeguarding adults.
Complaints Policy
​We recognise that complaints are a valuable source of feedback and provide an opportunity for us to improve. Our Complaints Policy aims to have a process that is clear, accessible and well-managed.
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